Leading Financial Services Provider

The Client

A leading financial services provider that assists some of the world’s most sophisticated institutions with services that include investment management, research and trading, and investment servicing.

The Challenges

  • Satisfy requirements of Securities and Exchange Commission (SEC) and Office of Comptroller.
  • Increase capacity to handle peak trade volumes.
  • Distribute work efficiently among geographically diverse service centers.

The Solution

We developed a trade processing/settlement solution with AWD, which allows incoming trades to be distributed by governing rules and determining work priority among 2,500 users.

The Results

  • Doubled processing capacity, allowing the client to handle peak trade periods.
  • Increased overall productivity by 28%.
  • Established a framework for expanding operations on a global scale.
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Offering key benefits for insurers and brokerages in a proven, scalable process management solution.

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Monitoring and auditing tools to make it easier to stay in compliance with changing regulations.

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Delivering the right work to the right person in the right priority to make the most of resources.