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Healthcare
Case Study

Sisters of Mercy Health System – St. John’s Mercy Health Care, St. Louis, Missouri

Client Profile
Mercy is a system of hospitals, physician practices, health plans and health and human services, supporting a seven-state area. St. John’s Mercy Health Care is one of their regional Strategic Service Units.

Results experienced by Mercy:

  • Medical records backlog shortened by 36 percent
  • Outpatient coding decreased from three to five days to 24 hours.
  • AWD saved the health system more than $1 million
  • AWD improved cash receivables by nearly $4 million

“AWD integrated with our existing technology and processes, so there was no major reengineering,” said Sheri Beekman, executive director of Receivables & Health Information Systems at St. John’s. “We were able to leverage our existing technology investments, with AWD as the bridge connecting the various application systems throughout the St. John’s organization.”

For more information, download the Sisters of Mercy case study.

 

 

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