AWD Professional Services associates use their first-hand product knowledge to assist you with your Automated Work Distributor™ (AWD®) environment. AWD Professional Services has implemented AWD in various industries, including financial services, healthcare, insurance, mutual funds, and video/broadband, and works to understand your unique requirements. The expert group of analysts, programmers, project managers, system and technical consultants, and trainers work together with a client's own project team for a swift transition to AWD.

AWD Consulting has worked with hundreds of clients to address their individual needs and can help you to maximize your AWD benefits. We assess internal and external regulations, corporate culture, and industry trends to:

• Engineer (or re-engineer) AWD workflows
• Identify specific business needs that can be addressed with either existing or custom solutions
• Help manage change within your organization

We have all the skills necessary to help you increase the quality and efficiency of your business operations, including:

• Project management
• System consulting
• Workflow analysis
• Business analysis
• LAN/WAN consulting
• Programming analysis

AWD Consulting is committed to work in partnership with you to ensure both successful implementation projects and a successful production system.

For more information on AWD Consulting and other AWD Professional Services, please contact us at awdprofserv@dstawd.com or visit the AWD Customer Center at http://awd.dstsystems.com.

AWD Integration Services helps you tailor AWD to meet your specific needs. We provide a roadmap with every project to ensure that your requirements are identified. Following this roadmap, we can ensure that your experience is as professional and rewarding as possible.

For more information on AWD Integration Services or any AWD Professional Services, please contact us at awdprofserv@dstawd.com or visit the AWD Customer Center at http://awd.dstsystems.com.

AWD Technical Services has experience with many AWD clients to address their technical requirements and provide proven solutions. We can help in areas such as:

• System consulting to determine and configure the right system for your company
• Server analysis to plan for future growth capacities and troubleshoot issues
• LAN/WAN analysis to examine your network infrastructure and discuss potential bottlenecks

We can also perform annual technical checkups to identify potential system issues before they become realities.

AWD Technical Services is committed to partnering with clients for successful project implementations and trouble-free production systems. For more information on this or other AWD Professional Services solutions, please contact us at awdprofserv@dstawd.com or visit the AWD Customer Center at http:\\awd.dstsystems.com.

To prepare and support you for an optimum AWD environment, AWD University offers a variety of hands-on and virtual courses covering all aspects of the AWD solutions and system implementation. Our experienced AWD instructors teach these classes to support you while you implement the AWD system and are available for classes onsite or at DST's educational facility in Kansas City. To learn more about the AWD University curriculum, class schedule, and other services call (877) 293-8726, e-mail awduniversity@dstsystems.com, or visit awd.dstsystems.com.