Cost Savings
AWD lets your organization optimize business processes, confront business challenges and improve customer service. The net result is significant cost savings, as these statistics from clients in a range of industries clearly show:
Insurance
- Reduced per-transaction processing cost by 55%
- Sustained 100% more business with minimal staff increases
- Published a 21% internal rate of return on the project
Retirement Plan Provider
- Reduced loan process time by 84%
- Reduced required FTEs by 67%
- Maintained high service levels
Cable and Broadband Provider
- Realized significant cost savings in reduced training time for new employees
- Increased average revenue per call due to scripted up-sells and cross-sells
- Used enterprise event logging to provide a complete record of all customer contacts
Streamlining processes, improving productivity and enhancing customer service for leading financial institutions.
Boosting efficiency by enabling third-party administration without worries about compliance issues.
Offering key benefits for insurers and brokerages in a proven, scalable process management solution.
MBA's CREF 12, February 5-8, Atlanta, GA