AWD Workflow Solutions
AWD's intelligent workflow solutions give you the tools to capture inbound, paper-based information and manage that information to automatically drive workflow by your business priorities. With AWD, the most important work is always completed first and by the most qualified associate.

AWD integrates with disparate systems and applications across your enterprise to create one efficient, paperless workflow.

• AWD imaging captures paper-based information.
• AWD stores all data in a central information repository.
• AWD workflow automatically delivers work to appropriate associates or automated steps, based on your business rules and requirements.
• AWD offers immediate, secure access to information.

AWD's event-based reporting and trend analysis tool AWD/Business Intelligence™ supplies meaningful reports to help measure performance and increase workflow productivity.

AWD/Knowledge Enabler™ extends workflow to the desktop, guiding processors with graphical tools to simplify and standardize processing steps. With AWD/Knowledge Enabler, organizations are assured that all customer interaction is handled in a consistent, measurable manner.

To automate the generation of outbound correspondence, EnCorr® can be integrated with line-of-business systems to personalize letters and e-mail to customers.

Download the AWD Mission Critical Work Management Solutions